News & Notices
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Update to Funds Availability (July 1, 2020)
Effective July 1, 2020, TCCU's Funds Availability Policy changed. Attached is the updated policy with the changes noted.
Reopening Our Doors - Monday, May 18th (May 15, 2020)
As we prepare to reopen, bear in mind that branch locations, as well as the hours at each location, are subject to change, dependent upon the status of current pandemic conditions and building accessibility.
In accordance with current guidelines, we will limit the number of guests in our lobbies and ask that all visitors abide by the 6 foot distancing recommendation. Health officials continue to recommend the wearing of masks or other protective coverings in public. We may ask that you lower your mask briefly, for identification purposes.
We have installed protective barriers at all of our branches and staff will continue to wear PPE, including face masks and gloves.
All TCCU branches will open on Monday, May 18th, and observe the following hours:
Arlington: Monday - Friday, 9am - 5pm; Closed Daily 1:30pm - 2:30pm
Hurst: Monday - Friday, 9am - 5pm; Closed Daily 1:30pm - 2:30pm
Downtown: Monday - Friday, 9am - 5pm; Closed Daily 1:30pm - 2:30pm
Lake Worth: Monday - Friday, 9am - 5pm
Plaza: Monday - Thursday, 9am - 5pm; Friday 8am - 5pm
All branches open at 9:30 on the 2nd Wednesday of Every Month
A staff member will be present at each of the front doors to provide assistance and monitor the number of guests allowed inside each branch.
April 27, 2020
The annual business meeting will be held in a virtual format for the first time in our history! The meeting will be held via Zoom.us, on Thursday, May 28, 2020 at 6:30 p.m. Members may obtain the log-in and password to join the live meeting by emailing firstname.lastname@example.org by noon that day to obtain the information. You may view the 2019 Annual Report and minutes from last year's business meeting via these links: 2019 Annual Report 2019 Annual Meeting Minutes
March 27, 2020
Scholarship Deadline Extended
Due to the coronavirus, the deadline to receive completed applications has been extended to July 1, 2020.
TCCU's Coronavirus (COVID-19) PreparednessThe recent outbreak of the Coronavirus (COVID-19) has the public concerned about this pandemic and the impact it could have on daily financial transactions.
February 2020 - Updated March 17, 2020
Annual Business Rescheduled for May 28, 2020.
TCCU's Annual Business Meeting has been postponed due to the COVID-19 issue, but is now scheduled to be held on Thursday, May 28, 2020, at 6:30 p.m. This business only meeting will be held in the Tarrant Plaza building, located at 200 Taylor Street, Fort Worth, Texas - on the 3rd floor. To arrange for adequate seating, please contact Monica Garcia at 817.884.1470, ext. 140, prior to May 22, 2020.
65th Year; 1955-2020
It's our 65th anniversary this year and we are going to celebrate all year long! (Because we can!) And, even though it's our party, you get the gifts! Each month, 5 lucky TCCU members will receive $100 with the opportunity to win a bit more. Read more about it here.
Data System Upgrade; Coming October 2020
Another exciting event this year will be our Data System Upgrade set for October 2020. Although you, our members, may not see any noticeable change, we will be better equipped to serve you after this upgrade.
We are wrapping up another great year of giving at TCCU. It is our honor, privilege and purpose. To quote Shakespeare, " The meaning of life is to find your gift. The purpose of life is to give it away.” Click the image to read more.
Our Downtown Branch in the Administration Building is now open. Please stop by to see us Monday-Friday 9 to 5 for your financial needs.
Grand Re-Opening Prize Winners:
- Ashley M. - TCCU Swag Basket
- Robert R. - $250 Save to Win CD
- Bobby N. - $250 Save to Win CD
- Sissey C. - $250 Save to Win CD
- Yolanda G. - $250 Save to Win CD
Effective January 1, 2020, TCCU’s “Forgiveness Feature” of waiving NSF fees on items $2.50 or less, or in cases of insufficiency by $2.50 or less, will end. All insufficient items presented on that date moving forward, will be charged the standard NSF fee of $35.00.
TCCU Nominating Committee Names Candidates for Board of Directors
The Nominating Committee, appointed by TCCU's Board of Directors, has submitted incumbent Judy McDonald, and member, Kylie Giancotti, for election to the Board of Directors for 3-year terms.
Access24 & Coin Counting Machine
Effective December 31, 2019, the audio response phone system, Access24, will no longer be available. Account balance information, transaction history and additional options are available 24/7 using TCCU's free eBanking and Mobile App technology.
Downtown Branch | We're Coming Back!
Watch this space for news and updates on the move back to 100 E. Weatherford, Suite 205. We'll celebrate with a Grand Re-Opening and special offers. The target move-in date at this time is 4th Quarter 2019.
Shelli McCoy | Credit Union Rockstar 2019
We're proud to announce that our very own Shelli McCoy has been recognized as a 2019 Credit Union Rock Star!
Outstanding credit union professionals are recognized annually by Credit Union Magazine as Credit Union Rock Stars for their exceptional creativity, innovation and passion that advance the mission of their credit union. Credit Union Rock Stars are nominated by colleagues and selected by the magazine’s editorial team. This year’s winners will be profiled in Credit Union Magazine’s Fall issue, sponsored by Fiserv.
Access the full list of 2019 winners at news.cuna.org/rockstar.
Home Depot Gift Card Winner
Nyla J. was the winner of the $750 Home Depot gift card in the Your Home For Home Equity Loans promotion. Congratulations, Nyla, and watch out Home Depot!
Pictured L-R, Ashley R. (Real Estate Loan Officer) Nyla J., and Taneshia H. (Real Estate Loan Processor)
"I love being a member of TCCU because of the personal attention and all of the services that are offered." Nyla J.
Congratulations to Grayson Mc. on being selected as our Moolah winner, and Ava L. as our Lasso winner this quarter. We hope you enjoy going to the movies on TCCU! See how to get your youth in our quarterly drawings!
Student Loans Now Available
We've partnered with Higher Education Servicing Corporation, a private, non-profit organization established in 1978, to offer affordable private student loans to our members. The Texas Extra Credit Education Loan is specifically designed for Texas residents attending approved colleges or universities anywhere in the country. Read more about this exciting new program here.
New Security Center
Help Feed a Veteran
Join us in our mission to support area veterans in their battle against hunger by donating a new/unused crockpot. All crockpots collected will benefit local D/FW veterans. Donations towards the purchase of crockpots are also accepted! If you'd like to transfer a donation from your TCCU account, please call us, or email a request via our secured mailbox by clicking here. Collection bins are located at all 4 TCCU branches and will be there until July 2nd. Thank you for your support.
#TCCU Join the Fun Winner Announced
Madison O. was selected as the winner of the #TCCUJOINTHEFUN/It's a Money Thing promotion and is now the proud owner of a MacBook Pro! Congratulations, Madison! Thanks for participating, and we hope the MacBook brings you lots of joy!
April is recognized as National Financial Literacy Month. With that said, TCCU is presenting a Lunch n Learn Series. On 4/4 & 4/23 TCCU will cover Credit & Debt, and on 4/16 & 4/30 Identity Theft. For more details and to reserve your spot, please email Melissa Burleson at email@example.com space is limited.
Annual Business Meeting
TCCU's Annual Business meeting was held at 6:30 p.m. on Thursday, March 28th on the 3rd Floor of the Tarrant County Plaza Building. Chairman of the Board Alan Thomas reviewed the 2018 Annual Report and gave a brief overview of accomplishments achieved by the credit union over the last year. Mr. Thomas also reported that the credit union is in a strong financial position, experiencing growth in assets, members, and in capital. Outgoing Board Member Robert Parten was recognized for his 27 years of service and dedication to the credit union. The Nominating Committee Chair reported that no nominations by petition had been received and, therefore, incumbent Robert Carter and nominee Steve Sparks were elected by acclamation.
Congratulations to Hugo A. on being selected as our Moolah winner, and Gus W. as our Lasso winner this quarter. We hope you enjoy going to the Fort Worth Zoo on TCCU! See how to get your youth in our quarterly drawings!
March 12, 2019 We're Giving Away a MacBook
Our It's a Money Thing promo kicked off on 3/1 and ended 4/15/19. Watch this page for the announcement of the MacBook winner.
Certificate of Deposit Renewal Notices
Beginning this month, notices of maturing certificate of deposits (CD's) will be made by email notification. To ensure you receive notification, please contact us to verify your current email address, or use the sign up button at the top of this page.
Rodeo Days Winner
The winner of the Rodeo Days $300 Cavender's Gift Card was Luke Crain. He's pictured here with his new ride, wearing a smile and, truth be told - is probably heading to Cavender's for new boots. He was especially happy for the way Nick H. helped him with financing. Thank you for your loyalty, Luke! Send your friends and family our way.
February 2019 Annual Business Meeting Date Set
The Annual Business Meeting will be held at 6:30 p.m. on 3/28/2019 on the 3rd floor of the Tarrant Plaza building, located at 200 Taylor Street, Fort Worth, Texas. RSVP's are requested by 3/22/2019 for this business-only meeting. RSVP's may be made by contacting Monica Garcia at firstname.lastname@example.org or 817.884.1470 x 140.
Call for Associate Director Applications Closed
The application period ended January 31, 2019. Selected Associate Directors will be notified in the coming weeks. Watch this page for updates.
Mastercard Credit Card Shopping Money Winner
Eligable purchases made with our Mastercard Credit Card from 11/1/18 - 12/31/18 put our credit card users into a drawing for up to $1,000 in shopping money. Congratulations to Raquel W. for being our Mastercard Credit Card Shopping Money Winner.
Year-End Big Give
TCCU staff devoted the last few weeks of the year volunteering, prepping and gathering items to give back to those in the Tarrant County community that were facing life challenges during the holiday season. Read more about it here.
Shelli McCoy, VP of Operations, Named 2018 Development Educator of North America
On Saturday, November 17th, Shelli McCoy was named the 2018 Joe Biden Development Educator of North America at the International Credit Union Development & Education Foundation awards ceremony. We are so proud! Click here to view her winning video entry.
Christmas Wreath Raffle
We're raising money again this year for a great cause. Raffle tickets go on sale Friday, November 16th for 4 lovely Christmas wreaths. Winners were drawn and contacted on 12/10/18. Thanks, everyone!
International Credit Union Day is Thursday, October 18th.
Join us as we collectively celebrate the 70th anniversary of International Credit Union Day; visit any branch location on Thursday, October 18th, and enjoy a treat or two. Meanwhile, watch this video for a glimpse of credit union history. Thank you for being a member of TCCU!
Are You Ready to Vote?
Early voting starts soon, are you ready? Click here to find voter registration information, check your registration status and find polling locations.
September 25, 2018 - TCCU Nominating Committee Names Candidates
November 21st Deadline for Submitting Additional Nominees
The Nominating Committee appointed by TCCU's Board of Directors has submitted incumbent Robert Carter and member Steve Sparks for election to the Board of Directors for 3-year terms. (Update 11/28/18: No nominations were received by the November 21st deadline.)
September 25, 2018 - Annual Compliance Notifications
TCCU's Privacy and Complaint Notifications are available for your review.
September 13, 2018 - Online Banking Information
Shortly after the close of business each day, there is an interruption to the availability of Online (eBanking)/Mobile Banking for approximately 15 minutes as we perform regular maintenance. (The maintenance period at the end of the month runs from 10 P.M. to 3 A.M.) During this time, accounts will display a series of asterisks (****) or show “unavailable” in the account balance field, and account transfers will be unavailable.
Bill Payment (ePay), debit card purchases, debit card ATM withdrawals, and Mobile Deposit functions are NOT impacted during this time.
Mobile View Online View
September 7, 2018 - Hurst NIght Depository
The night depository at our Hurst location is out of service. It seems that when it rains (or even when it doesn't) the contents are getting wet. We are working on getting this fixed, but until that time, it is unavailable. Don't forget you can make a check deposit with the Mobile App!
Update: September 13, 2018: The Night Depository is back in action. Thank you for your patience.
August 27, 2018 - Mobile Deposit News
You asked. We answered!
We recently added a mobile deposit function (cheers!) to TCCU's Mobile Banking app so that our members can take care of all their banking needs on one app instead of two. The transition to one app begins Monday, August 27th, and TCCU's Mobile Deposit stand-alone app will no longer be available on Friday, August 31st.
July 23, 2018 - Tarrant County Employee Summer Food Drive Auction
July 19, 2018 - Back to School Roundup Coming August 9, 2018
Tarrant County's Back to School Roundup is set for August 9th from 8 am to 2 pm at Will Rogers Memorial Center. This year the annual Back to School Roundup will provide free school supplies to 10,000 underserved students in grades Pre-K through 12th who reside in Tarrant County and meet specific income requirements. Families must pre-register to attend!
July 16, 2018 - Hunger Doesn't Take a Summer Break
Help Us Feed Tarrant County's Kids
Did you know that 1 of 4 children don't have enough to eat? Join us as we fill the bag to help feed hungry children this summer season. $1 can provide enough donated food for 5 meals! We are collecting non-perishable food at all our branch locations AND we are hosting an online donation account to make it easier to give.
NO PERISHABLES OR GLASS CONTAINERS, PLEASE
- Meals in a can (tuna, chicken, soups, chili, stew)
- Canned fruits and vegetables (peaches, oranges, peas, carrots)
- Kid lunches (peanut butter, jelly, goldfish, granola bars)
- Beans & pasta (dried or canned beans, pasta, mac & cheese)
Online donations: If you'd like to donate money, click here. TCCU's goal is to reach/pass $1,000 in donations!
July 5, 2018 - Zip Code Reminder
The Zip Code for our mailing address changed a few years ago, but old habits die hard. Please make sure that you are using 76196-0208 when you mail payments, deposits or any correspondence to us. The U.S. Postal Service is no longer forwarding items addressed incorrectly. If you use a Bill Pay service to make your TCCU payments or deposits, you will need to update the Zip Code to our address there as well. Our mailing address is: 200 Taylor Street, Suite 215, Fort Worth TX 76196-0208.
June 21, 2018 - Insufficient Funds Notices & Activity Alerts
At this time, email notifications regarding insufficient funds account activity are unavailable. If you wish to receive alerts advising you of account activity, you may enroll in the Alert system in eBanking. To enroll, log-in to your account on eBanking, click on the Self-Service tab, and select Account Alerts to set up your preferences.
June 18, 2018 - Mobile Deposit Requirement Update
Effective July 1, 2018, all checks submitted for deposit to Tarrant County's Credit Union via TCCU's Mobile Deposit app, must be endorsed in the following manner:
For Mobile Deposit Only to TCCU
If a check is submitted for deposit and is not endorsed as shown above, the item will be rejected until proper endorsement is made to the check and it is resubmitted. These restrictive endorsements are mandated by the Federal Reserve Bank in accordance with Reg CC.
June 3, 2018 - System Maintenance Scheduled for June 25th
On Monday, June 25, 2018, our system will be unavailable due to scheduled maintenance set to occur between the hours of 9:00 P.M. and 1:00 A.M. eBanking, Shared Branching and Access24 will be unavailable during this timeframe.
June 11, 2018 - Vegas Ventures Winners Announced
We recently wrapped up TCCU's Vegas Ventures Membership Drive & Sweepstakes. What a ride! A big THANK YOU to all who participated; we certainly enjoyed the member interaction during the promotion in our lobbies and on social media. Congratulations to the two big prize winners!
- Daniel Pereda (pictured below) was the winner of the Vegas Ventures Sweepstakes
- Aurora R. was drawn as the youth winner of the $500 - 1 Year CD @ 10.00%APY
"TCCU makes you feel like you are part of the family and not just another account number. I will definitely contact TCCU for all my future banking needs." Daniel Pereda
May 24, 2018 - Zelle Fraud Information
TCCU has become aware of recent reports of fraud experienced by local bank customers whose online banking accounts had been hacked using a mobile person-to-person payment service called Zelle. While TCCU is not a Zelle participant, members may still be at risk. Typically, users must register for Zelle via online banking, but for users whose bank or credit union does not offer this service, they can register directly with Zelle. All it takes is a debit card, email address, and phone number. Potentially, anyone who has access to your debit card number can create a Zelle account with your card and access your funds. The ONLY way to protect your account from this new fraud hack (and others) is to use TCCU’s CardNav App and turn your TCCU debit card off when it is not in use. Click here to read more...
May 21, 2018 - TCCU Announces TCCU's 2018 Scholarship Recipient
TCCU congratulates Adenike Olabode, TCCU's 2018 Scholarship Recipient. Olabode is a returning college student pursuing a 6-year pharmaceutical degree at the University of Missouri-Kansas City.
May 17, 2018 - Darlene Parker Awarded Lending Professional of the Year
Cornerstone Credit Union League recognized Darlene Parker, Vice President of Lending, as the 2018 Lending Professional of the Year. Pictured is Darlene receiving the award at the Southwest Lending Conference. Congratulations, Darlene!
May 1, 2018 - Tarrant County Employee Appreciation Day
TCCU sponsored yet another wonderful Tarrant County Employee Appreciation Day! Congratulations to the Moolah Dice Game Winners: Lisa Adams, Chris Kemp, and Polly Maxwell.
Click here to look at the slide show!
April 2018 April Youth Month Contest Winners
Moolah Youth Winner: Briana J.
Lasso Youth Winner: Davianna L.
April 23, 2018 - Risk Alert; Protect Yourself Against the Latest Scam
April 4, 2018 - System Update
TCCU will perform a core system update on Wednesday, April 11, at 5:00 a.m. The service interruption to online banking should only last one hour.
April 2018 - Mastercard Revised Signature Requirements
We received notification that effective April 2018, Mastercard will allow merchants to choose whether or not to collect a cardholder's signature on a transaction receipt or electronic signature capture device when accepting a Mastercard card in a face-to-face transaction environment.
March 2018 - Member Appreciation Day (16th)
Join us at any branch location on Friday, March 16th - the day we set aside to honor our members. Pick up a giveaway, have a snack and join in the fun as we celebrate. Read more here.
March 2018 - Annual Business Meeting (22nd)
The Annual Business Meeting will be held at 6:30 P.M. on Thursday, March 22, 2018, on the 3rd floor of the Tarrant County Plaza Building, located at 200 Taylor Street, Fort Worth, Texas. RSVP's requested by 3/16/2018. Please contact Monica Garcia to RSVP email@example.com, or 817.884.1470 extension 140.
February 2018- Rodeo Days Truck Loan Special YETI Winner!
Congratulations to Santiago Chavez, on being our Rodeo Days Truck Loan Special YETI Winner! Chavez is a long-time member of TCCU, and was able to finance a 2017 F150 during our Truck Loan Special the credit union held between January 15th-February 12th.
"Always have been treated great as a member of TCCU. It is nice to be a winner not only in my new truck loan, but also a winner of a new YETI Cooler." - Santiago Chavez
January 2018- TCCU Has It's Crasher!
Tarrant County’s Credit Union is pleased to announce that Meghan Jamison has been selected to attend Crash the GAC 2018 by The Cooperative Trust and Credit Union National Association to represent Cornerstone Credit Union League!
Tarrant County Employees/Retirees Golf Tournament; Saturday, October 28, 2017 - Tierra Verde Golf Course
Click here to view the slide show
TCCU's Reality Fair at Uplift Academy
TCCU hosted their first Reality Fair at Uplift Academy in Renaissance Heights on September 20, 2017. The Reality Fair was a hands-on event for the 98 high school juniors and 38 high school seniors of the Academy, with the objective of familiarizing them with real-world financial situations. The Fair was filled with engaging activities and financial role-playing to provide the students, many who live in underserved communities, with real-life scenarios and solutions to life’s setbacks and successes.
Hurricane Harvey Relief Bake Sale
After the devastation of Hurricane Harvey, TCCU immediately set out to raise money for those affected by the hurricane. On September 1, 2017, TCCU held a Hurricane Harvey Relief Bake Sale at the Plaza, Lake Worth and Hurst locations; over $1,400 was raised for those affected. Thank You!
Credit Union Young Professional Of The Year
Tarrant County's Credit Union's Business Development Coordinator, Melissa Burleson is awarded the Young Professional of the Year Award by Cornerstone Credit Union League. Burleson started her credit union career eleven years ago with Tarrant County’s Credit Union and has progressively become more active in the industry, growing both personally and professionally. She served as a Cornerstone Young Professional Advisor for two years and continues to serve the Young Professionals as an alumni delegate and representative.
"Everybody In" Membership Drive Winners
Congratulations to our two "Everybody In" Membership Drive Winners. On the left, Lisa McBrayer, is the winner of a one-night stay at any Hilton property in the D/FW metroplex along with an Academy Gift Card, four lawn chairs and beach towels. On the right, Mario Ybarra, is the winner of the family four package to SeaWorld and $100 Visa Gift Card.
TCCU Awards $3,000 in Scholarships
TCCU awarded $3,000 in scholarships to Hayden Flowers, Emily Novak, and Jordan Hagerman, three deserving student TCCU members. Tarrant County’s Credit Union congratulates the recipients on their hard work and wishes them success on their respective scholastic journeys. To learn more about TCCU Scholarship Program click here.
2017 Tarrant County Employee Appreciation Day
We enjoyed celebrating with you! Check out the photos here.
Lily Newfarmer, President/ CEO, 2017 Credit Union Professional Of the Year
Learn more about this wonderful recognition here.