Mastercard Upgrade

In September, we're introducing a new and enriched credit card program, with a new look, and new cardholder features, including Contactless Payment capability.

As part of this change, you'll receive a new TCCU Mastercard credit card, as well as a new credit card number.  Balances will transfer to the new cards and rewards points associated with Platinum Rewards cards will transfer to an improved rewards program.  

NEW FEATURES

  • Contactless Payment technology for added convenience

  • Each cardholder on an account will have a unique card number

  • Cardholder name and card number information will be printed on the BACK of the card

  • New card design with EMV contact chip for card-present fraud prevention

PLATINUM REWARDS CARD HOLDERS
A new rewards program is part of the credit card upgrade and your existing Rewards Points will be transferred to the new program.

BEFORE YOUR NEW CARD ARRIVES 
  • Use your old card through September 17, 2021; your new card should arrive in early September
  • Download past statements you wish to keep by September 17, 2021, at Mycardinfo.com; past statements will not be available on the new system 
 AFTER YOUR NEW CARD ARRIVES
  • Each cardholder on an account will receive a unique card number and each card number will need to be activated separately, using the primary cardholder's inforrmation
  • You may activate your new card(s) on September 18, 2021
  • Update your card information on automated payments, including the card number, expiration date, and 3-digit security code. (Automated payments such as utilities, gym dues, etc.) 
  • If you use a bill payment service, like TCCU's ePay, to make your payment, you will need to update the payment address to:  Mastercard, P. O. Box 660493, Dallas, TX 75266-0493

Additional information on the Mastercard upgrade, including FAQs and details about the enhanced rewards program will be provided soon. Check this page for updates.  

Questions about our products and services? Give us a call at 817.884.1470.

 CONTACT US