Lost or Stolen Cards

Lost or Stolen Debit Cards, Activations, Disputes or Fraud

  • To report lost or stolen debit cards, or if you suspect you’re a victim of fraud or identity theft, call us at 817.884.1470 so we can put an immediate hold on your account. 

  • To activate debit cards please call 866.762.0558. Your call must be made from the telephone number that we have on file. If you are unable to activate your card, it is most likely due to outdated contact/telephone number information. Please contact us at 817.884.1470 for assistance.

Lost or Stolen Credit Cards

If you notice the loss or theft of your credit card or a possible unauthorized use of your credit card, you should call us immediately at 817.884.1470.

To report a lost or stolen credit card call us at 817.884.1470.